Lenovo, gaining on with the deal with Google, is now taking a dig at the popular online shopping portals - Flipkart, SnapDeal and Amazon.in - claiming that they are not authorized resellers and even goes to an extend to warn buyers to ensure that they are getting a genuine product.
The news was broken by TOI when it reported that Director, Smartphones for Lenovo India, Sudhin Mathur said the above comment, to quote his words "What we have noticed in the past few months is that some of these sites, and largely due to a marketplace kind of a set up, there are a lot of resellers that have cropped up, which are selling at very low predatory prices. These we believe may or may not be an authorised or genuine products,"
He added that the company has issued an advisory with a list of all authorised stores and genuine partners.
"E-commerce websites like Snapdeal, Flipkart and Amazon.in are not authorised Lenovo resellers. We encourage you to check your warranty entitlements when you buy from these websites," Lenovo said in the advisory on its website.
So what is the tactics Lenovo? You are mad that people are selling at a lower price than your expected offline prices? People who have purchased from these online portals will have their own testimony, except for odd cases, there hasn't been any serious complaints or grey products sent out by these brands.
So we will have to watch the market further to see how the scare tactics work! But one thing we are sure, the price cuts are provided for genuine products and there hasn't been no breach in warranty for the phones that we have purchased over the online portals!
Snapdeal and Amazon did comment on the issue and we are quoting their statements from TOI:
Source: TOI
The news was broken by TOI when it reported that Director, Smartphones for Lenovo India, Sudhin Mathur said the above comment, to quote his words "What we have noticed in the past few months is that some of these sites, and largely due to a marketplace kind of a set up, there are a lot of resellers that have cropped up, which are selling at very low predatory prices. These we believe may or may not be an authorised or genuine products,"
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| The product line at an authorized Lenovo seller - courtesy: IBTimes |
"E-commerce websites like Snapdeal, Flipkart and Amazon.in are not authorised Lenovo resellers. We encourage you to check your warranty entitlements when you buy from these websites," Lenovo said in the advisory on its website.
So what is the tactics Lenovo? You are mad that people are selling at a lower price than your expected offline prices? People who have purchased from these online portals will have their own testimony, except for odd cases, there hasn't been any serious complaints or grey products sent out by these brands.
So we will have to watch the market further to see how the scare tactics work! But one thing we are sure, the price cuts are provided for genuine products and there hasn't been no breach in warranty for the phones that we have purchased over the online portals!
Snapdeal and Amazon did comment on the issue and we are quoting their statements from TOI:
When contacted, Snapdeal said it takes "utmost care" to list products only by those sellers who have the necessary authorisation to sell these products.
"Customers can rest assured that all the products including Lenovo and Toshiba products which are available on Snapdeal.com are genuine and eligible for warranty," a Snapdeal spokesperson said.
According to an Amazon India spokesperson, sellers are "contractually obligated to list genuine products" with manufacturer warranty. This applies to all brands, it added.
Source: TOI
- Unknown Updated at: Thursday, February 20, 2014
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